Kousei Kougyou / Spa & Resort Hotel Solage Oita-Hiji (hereinafter referred to as “the Hotel,” “we,” “our,” or “us”) is committed to protecting the personal information of its customers (the information defined in “2. Definition of Personal Information,” which will hereinafter be referred to as "Personal Information") collected from reservations, inquiries, and membership registrations and entered into our database. We are committed to protecting and appropriately handling Personal Information that has been entered ("Personal Data") and other kinds of Personal Information through the practices described in this Privacy Policy (“Policy”).
The purpose of this Policy is to ensure the protection of Personal Information, to give you peace of mind, and to provide you with information regarding our collection and management of Personal Information.
(1) Information collected from customers
The information we collect from our customers is as follows:
(2) Personal Information that falls under the category of Personal Data
Items (a) and (c) in the above section, “(1) Information collected from customers.
(3) We may collect device information, log information, cookies, anonymous IDs, location information, IP addresses and individual identification data when you visit our website.
We collect Personal Information in order to fulfill our social responsibilities and contractual obligations to third parties such as travel agencies, credit card companies, and airline companies, and for the legitimate interests of the Hotel, as described below.
We collect Personal Information in the following ways:
We will manage Personal Information carefully and appropriately in accordance with the law and will take necessary and reasonable security control measures to prevent leaks, loss, misuse, alteration, and unauthorized access. In addition, when Personal Information is collected by means of telecommunication, we will strive to ensure security by using security technology such as SSL (Secure Socket Layer) encrypted communication in order to prevent interception by third parties.
We comply with all laws, regulations, and guidelines related to Personal Information in order to ensure the protection of Personal Information.
We respect the rights of our customers and will respond to requests for disclosure, correction, restriction, and deletion, or to object or exercise your right to data portability under the law with respect to the customer's own Personal Information to the extent reasonable and necessary after confirming the identity of the customer. Even after the customer has given consent, he/she may withdraw consent by contacting us.
For any comments, questions or requests regarding this Policy, as well as any inquiries or
complaints regarding the handling of Personal Information, please contact the following:
Spa & Resort Hotel Solage Oita Hiji
7505 Oga, Hiji-machi,
Hayami-gun, Oita, 879-1504, Japan
Tel : +81 (0)977-72-1800
Email:
We will review this Policy at our discretion and may change it as necessary. If this Policy is changed, we will take appropriate measures, such as posting the revised Policy on the Hotel's website.