Q&A

There are ice machines (free of charge) located in front of the elevators on the 3rd and 4th floors of the South Wing, and in the coin laundry area on the 1st floor of the East Wing.

The following amenities are available.

Western-style toilets (washlet), TV (free of charge), satellite TV (free of charge), safety box, air conditioner (free of charge), refrigerator (empty), hot water pot, iron (rental), pants ironing press (rental), air purifier with humidifier, hair dryer, comb/brush, facial soap, shampoo, conditioner, toothbrush and toothpaste, Hair bands, cotton, cotton swabs, shampoo caps, razors, hand towels, bath towels, down quilts, yukata, slippers (2 types), security sets, etc. *Amenities for infants available

Both East Wing and South Wing Western-style and Japanese-Western style rooms have bath units in the rooms, but Japanese-style rooms do not have baths.
Please use the large public bath.

Check-in time is from 3:00 p.m.
Check-out time is 10:00 a.m.

All rooms have an empty refrigerator, so you can bring your own alcohol, juice, etc.

Receiving faxes is free of charge. Sending a fax is 50 yen per sheet. When you send a fax to our hotel, please write your room number and the name of the person staying at the hotel.

Our front desk staff is on duty 24 hours a day, so we can accept your request at any time.

Dinner and breakfast are prepared at Restaurant Solista on the first basement floor, but the venue may change according to circumstances.

According to Oita Prefecture regulations, children up to 6 years of age are allowed.
Men and women over 7 years old are not allowed to take a mixed bath.

The baths are as follows:

Natural Hiji Hot Spring Kokoro-yu
2 Open-air (outdoor) baths [men's bath, women's bath]

Views: Sunrise, night view, ocean

Large baths
2 [men's baths, women's baths]

Views: Sunrise, night view, ocean

Private baths
2 (60 min. 1,600 yen, reservation required) *Walk-in guests, 60 min. 2,600 yen (tax included)

Views: Sunrise, night view, ocean

Private open-air baths
None

Cold bath
Yes

Bedrock bath
No

Sauna
Yes

Jet bath
Yes

Waterfall bath
Yes

*Please leave your valuables in coin lockers (100 Yen).

Hair dryer, cotton swab, and hand shampoo are available in both men's and women's baths.
Women's bath → Lotion, milky lotion, cleansing lotion
Men's baths → Hair tonic, hair care kit, after-lotion, etc. are available.

Shampoo, conditioner, and body shampoo are always available.

Hotel guests can use it until 12:00 a.m.
In the morning, it is available from 6:00 a.m. to 9:00 a.m. (Summer hours are also available)

And for walk-in guests:
Weekdays 11:00 a.m. - 10:00 p.m. (reception until 9:00 p.m.)
Sundays and holidays 11:00 a.m. - 9:00 p.m. (until 8:00 p.m.)
Holidays and eve of holidays 11:00 a.m. - 3:00 p.m. (until 2:00 p.m.)

Please check the hours on special days.
* Open from 4:00 p.m. on Tuesdays for special cleaning.

Hours of operation are subject to change without notice.
Please confirm in advance.

Spa & Resort Hotel Solage Oita-Hiji has three different types of restaurants.

Please see the restaurant details page below
Ocean View Restaurant ＜Solista＞ Closed for lunch
Shoku-no-an ＜Saikai＞ Currently closed
Cafe & Bar ＜Costavilla＞ Currently closed

Please make a reservation as our restaurants are by reservation only.

Lunch is served from 11:00 to 14:00 (last order at 13:30)
Dinner is served in 1 or 2 seating, depending on the day.
　For 1 seating, 18:00 to 19:30 (last order at 19:30)

　For 2 seating, 1st seating at 17:30 and 2nd seating at 19:30 (last order at 21:00)

※Please come early as it gets very crowded on Saturdays and Sundays.

※Please note that reservation may not be available so please kindly make reservation soonest.

Please see below for information on food allergies.
Information about food allergy accommodations

We offer various plans for everyone to enjoy Hotel Solage Spa & Resort Oita-Hiji to the fullest.
We have different venues to meet your needs.

Details

【Admission Policy】
Elementary school students and younger must be accompanied by a parent or guardian. (No one is allowed to enter the pool alone.)
Tattoos are not allowed in the pool. No one is allowed to enter the venue without removing stickers or paint.
Please notify the hotel front desk or pool reception directly if you are entering with a wheelchair or baby carriage.

【Food & Beverages】
Beverages are allowed to be brought in for hydration purposes, to prevent heat stroke in the summer.
Food is NOT allowed.

【Use of Fixtures and Fittings in the Hotel】
Small sunshade tents are available for use.
Automatic inflators for floatation rings, etc. are always available for use.
There are no baby cribs in the lockers and changing rooms, so please use strollers.
Coin lockers are available. Please note that coins are not returnable before using.

【Swimming】
Swimming cycle: 50 min of swimming → 10 min break. Lunch break is 20 minutes.
Snorkeling goggles and fins are not allowed.
No large boats are allowed.
No swimming after applying sun-tanning oil, etc.
No sitting is allowed on the water slides. No necklaces, pierced earrings, or protruding rings may be worn on the water slides. (Please remove them at the entrance.)

* Guests staying at the hotel on the day of the event will check in at the hotel front desk first, and then leave their luggage at the cloakroom. Swimming pool opens at 10:00 a.m.

Outdoor leisure pool (summer only), tennis courts (omni-court), sports field, golf driving range (20 bays), gym (2 volleyball courts, 3 badminton courts, 1 futsal court), racquetball courts (1 court), and table tennis corner.

All rooms in the entire building are equipped with Wi-Fi.
There is also a Wi-Fi corner (PC available) in the lobby of the South Wing.

The number of rooms is 63 (43 Japanese-style rooms, 17 Western-style rooms, 2 Japanese-Western style rooms, and 1 other room)
The buildings are as follows:

South Wing (4-story building with elevator)
East Wing (2-story building, no elevator *stairs and slope available)
No smoking in the building (smoking corner is available)

We have a bridal consultation counter, game corner, karaoke room, banquet hall, store, body massage, free lounge, coin laundry, lounge, conference room, wedding hall (Shinto ceremony), cloakroom, and shared space wireless LAN (free).

The following accommodations are available.

Barrier-free rooms, wheelchair access within the building, wheelchair rental, barrier-free restrooms, facility staff assistance/assistance, allergy meals available

Other special meals:
Paste meals, chopped meals (vegetarian meals, religious meals)

Other barrier-free facilities:
Handrails in the building and guest room corridors

Please click here to view the Accommodation Agreement.

Yes, you can download it from the following link. Health check sheet

We are sorry. We do not allow pets to enter the hotel.
(*Except for guide dogs, service dogs, and hearing dogs)

The following credit cards are accepted.
VISA, MasterCard, JCB, AMEX, Diners Club, Saison Card, Mitsubishi UFJ NICOS, DC Card, Yahoo!Japan card, Rakuten Card

Sorry, we do not accept debit cards.

Prepaid IC cards (except PiTaPa), ApplePay, ID, QUICPAY, d payment, PayPay, auPAY, Rakuten Pay etc.

We provide the following services.

Crib rental (free of charge, reservation required), baby bedding rental (charged, reservation required), baby food (reservation required), infant chairs, infant tableware, infant bathrobes, infant slippers